Annual Complaints Report 2024/25
Written by AlisonFreemantle on Friday 2nd May 2025
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It is a mandatory requirement for all community pharmacies, including distance selling pharmacies, to prepare an annual report on complaints by 31st March each year.
A request was shared on the 1st April 2025 by the South East Commissioning Hub for all pharmacies to send the information to the pharmacy commissioning team.
If you haven’t yet sent your report please do so as soon as possible using the MS Form link below.
MS Forms link: https://forms.office.com/e/7HNWA4ivPZ
If you are part of a pharmacy group or multiple, please check with your company manager and/or head office as some have been completed centrally.