General Pharmaceutical Council (GPhC) - News updates

Phone lines update - Friday 29 May

Our phone lines are closed this afternoon (29 May) and will re-open at 9.30am on Monday 1 June. Our contact centre can be reached during this time via email at You can also visit our dedicated COVID-19 webpage detailing our latest updates and our COVID-19 Q&A.   

Criteria for pharmacist provisional registration agreed

The Council of the GPhC has today agreed a policy for registering pharmacists on a provisional basis as part of the regulator’s response to the pandemic.  

GPhC launches Vision 2030 and five-year Strategic Plan

We have published our Vision 2030 which sets out an ambitious 10-year vision for safe and effective pharmacy care at the heart of healthier communities. We have also published our Strategic Plan 2020-25 which sets out the work we plan to do in the coming five years to help us achieve our 10-year vision.

Council meeting on 21 May

The Council of the GPhC will be meeting on Thursday 21 May from 16:00 to 17:00. Please contact Janet Collins, our Governance Manager, on if you would like to join the meeting, which will be held via Zoom, by 13:30 on 21 May.  Download a copy of the Council meeting papers. [PDF 1.19 MB]

Statement: Zero tolerance for abuse or violence against pharmacy staff

Duncan Rudkin, Chief Executive of the General Pharmaceutical Council, said: “We share the widespread view across pharmacy that there should be zero tolerance for abuse or violence against pharmacy staff. “We have been impressed by the steps many pharmacies have taken to maintain a safe environment for patients and staff during the pandemic, so that pharmacy teams can continue to support their patients and communities with confidence. We have also been encouraged by the appreciation shown by many people using and valuing pharmacy services.

Bank holiday opening times

Our contact centre will be open from 9:30 - 17:00 on the May bank holiday (Friday, 8 May), but will be closed as usual on Saturday and Sunday.  Visit our Contact us page for more details about how to get in touch with us.  

Pharmacies encouraged to become Safe Spaces for victims of domestic abuse

Pharmacies across Great Britain are being asked to consider providing a safe space for victims of domestic abuse, as part of the UK SAYS NO MORE campaign run by Hestia, a national charity. Pharmacies are asked to display posters and make their consultation rooms available as safe spaces where victims of domestic abuse can contact specialist domestic abuse services for support and advice. Duncan Rudkin, Chief Executive of the GPhC, said:

Update on new legislation relating to controlled drugs during the COVID-19 pandemic

Three temporary emergency measures have been introduced by the UK Government into legislation (The Misuse of Drugs (Coronavirus) (Amendments Relating to the Supply of Controlled Drugs During a Pandemic etc.) Regulations 2020). 

Update to pharmacist pre-registration trainees and tutors

Our Chief Executive, Duncan Rudkin, has written to pharmacist pre-registration trainees and tutors to give them an update on our ongoing work on provisional registration and the registration assessments. You can read the full email here.    

myGPhCpharmacy website undergoing essential maintenance

Due to essential maintenance, myGPhCpharmacy will not be available all day today (22 April 2020). Please accept our apologies for any inconvenience this may cause.