Annual Complaints Report 2024/25
Written by AlisonFreemantle on Thursday 9th April 2026
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It is a mandatory requirement for all community pharmacies, including distance selling pharmacies, to prepare an annual report on complaints by 31st March each year.
A request was emailed on the 9th April 2025 by the South East Commissioning Hub for all pharmacies to send the information to the pharmacy commissioning team.
Please do so as soon as possible using the MS Form link below.
MS Forms link: South East Pharmacies: Annual Complaints Report: 1st April 2025 - 31st March 2026 – Fill in form
If you are part of a pharmacy group or multiple, please check with your company manager and/or head office as some have been completed centrally.
If you encounter any technical issues accessing the link or completing the online form, please email the pharmacy team so they can assist you: Frimleyicb.southeastcommunitypharmacy@nhs.net