Community Pharmacy Assurance Framework (CPAF) screening questionnaire

Written by AlisonFreemantle on Friday 19th July 2024

MUST be completed by ALL PHARMACIES by 31st July

Pharmacy owners should have received an email confirmation from NHSBSA that the 2024/25 CPAF screening questionnaire will be available for completion from 1st July 2024 until midnight on 31st July 2024.

Completing CPAF is a contractual requirement. Therefore, pharmacy owners must complete the screening questionnaire and, if required, the full CPAF questionnaire.

The short screening questionnaire consists of 10 questions. Pharmacy owners who use the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) portal will be required to complete the questionnaire on the portal. Those who are not yet signed up to MYS will be able to complete the questionnaire online.

The questions have been published on the NHSBSA website

Once the screening questionnaires have been completed, NHS England then select a small number of pharmacies to complete the full CPAF questionnaire and/or for a monitoring visit.

Pharmacy owners are advised to contact NHSBSA by emailing pharmacysupport@nhsbsa.nhs.uk  if they did not received details of the questionnaire by 2nd July 2024, or if they have any problems or queries completing the questionnaire.

Common issues identified on monitoring visits and actions needed can be reviewed here: