Join the EPS Status Tracking NHS App Pilot
Written by ArturPysz on Thursday 14th August 2025
Update from Community Pharmacy England
Join the updated EPS status tracking NHS App pilot
Community pharmacy teams are invited to take part in the NHS England pilot aimed at improving the prescription tracking experience for patients using the NHS App.
NHS England is developing in-app notifications about prescription tracking service updates for patients. These notifications will send a message to patients via the NHS App when a prescription or medication status is updated to “ready to collect” or “partially ready to collect” via existing triggers in the Patient Medication Record (PMR) system.
Who can participate?
The pilot is open to pharmacies that provide prescription status updates to NHS England through their PMR systems. The systems that do this are:
- Pharmacy Manager (Cegedim)
- Titan (Invatech)
- Apotec CRM (Apotec)
- Colombus (Boots)
If pharmacy teams are unsure whether their pharmacy provides prescription status updates, they can still register their interest. NHS England will check and confirm eligibility. If you have any questions for the EPS team about taking part, please contact jo.cameron5@nhs.net.
How to express interest
Community pharmacy teams are encouraged to submit an Expression of Interest (EOI) as soon as possible. The pilot will start in early September 2025.
To take part in the pilot or find out more about what is involved, please complete the Expression of Interest Form.