REMINDER: New Clinical Waste Management contract for community pharmacies
Written by admin on Friday 8th May 2020
NHS England and Improvement - South East Region has reviewed the management provision for clinical and pharmaceutical waste in Hampshire & Isle of Wight and Thames Valley

Information on the management and processing of waste is provided on the following CPSC website page:
Key points:
- With effect from 1st May 2020, Anenta Ltd were appointed to undertake all management of pharmaceutical waste on behalf of all community pharmacies in our area
- You will continue to get collections from your regular contractor - SRCL or SharpSmart.
- All queries related to clinical waste management (returned/unwanted medicines) must now go to Anenta.
- Anenta will be your single point of contact for clinical and pharmaceutical waste issues.
- Anenta operate an online system that will allow you to interact with them to make service requests, advise of deficiencies in the service or to simply seek advice in a fully auditable manner.
Action required:
- In order for Anenta to deliver on all aspects of the services, it is imperative that you complete a short online form confirming the details of your premises from 1st May 2020
- Please complete all fields within the necessary form by going to the following website URL below:
- Once complete you will receive an immediate confirmation of completion to the email addressed entered in the form. A subsequent email will follow advising you that your online account with Anenta is available to access
- Please also read the attached follow-on letter from Anenta regarding timely access to pick-up your waste medicines through prioritising collection employees, so removing the need for them to queue:
For more information please see the following CPSC website page:
Please also be aware of the guidance and checklists provided for dealing with returned and unwanted medicines during the COVID-19 pandemic period.
Full details were shared in the following CPSC news article: