Series 4 smartcard replacement

Written by AlisonFreemantle on Friday 17th September 2021

Old series 4 smartcard need to be replaced before 30th December 2021

NHS Digital is upgrading the Smartcard system and software. A small percentage of cards will reach end-of-life and are scheduled to no longer be supported after 30th December 2021. Users of older cards should replace their cards well ahead of the end-of-life deadlines.

Check if your card needs replacing

Series 4 Smartcards do not have a blue band across the top.

Card
series

Appearance

Indicator of series

S4

The lack of a blue band indicates this is one of the old cards.

 

What do you need to do?

Contact the Registration Authority (RA) by email and include:

  • Contact details
  • Smartcard information
  • The following text ‘Please can I request you issue me with a new Smartcard, given my card is reaching end-of-life’

CPSC pharmacies RA email address is:  AGCSU.RA@nhs.net

DO NOT LEAVE IT UNTIL DECEMBER